Technical Program Manager

At Bidgely (which means “electricity” in Hindi), we work to accelerate a clean energy future by enabling energy companies and consumers to make data-driven, energy-related decisions.
We are a global company, with roots in Silicon Valley, California and Bangalore, India. Bidgely carries over seventeen energy patents, and brings a passion for AI to utilities serving over twenty-seven million customers worldwide!
Bidgely is an AI-powered, cloud based SaaS solution provider that enables electric and gas utilities worldwide to personalize customer experiences, optimize grid and customer operations and accelerate their journey towards the clean energy future.
The Energy Industry is being disrupted by a number of new technologies like EVs, Solar, Batteries, Smart Meters, and Smart Home devices. Consumers are becoming self-sufficient with their own energy production and storage threatening a century old utility business model. Additionally, the grid was not designed for the peaks created by EVs and the valleys created by the solar generation which has created new challenges and opportunities for the utilities (and innovative companies) to manage an evolving grid.
The Position and the Team You Will Work With
We are currently seeking a Technical Program Manager to join our customer onboarding team. The Technical Program manager will be responsible for defining and overseeing the product implementation of Bidgely’s innovative energy management service with strategic utility customers worldwide. As a key member of the team, you will be utilizing your project management, technical/product knowledge and client engagement skills to deliver a solution that is highly effective and tightly integrated with the Bidgely’s customer.
What You Will Do
– Become a cross-functional subject matter expert; own the overall solution design and development for utility customers while working with our global engineering team. Subject matter expertise includes requirement analysis, customer journey scope discussion, data integration, machine learning algorithms, design, solution architecture, implementation, delivery, customer facing technical issue resolution and discussion.
– Collaborate with product management, sales, and customer success teams to ensure technical requirements and standards are met while helping to define key success metrics and customer engagement.
– Utilize Bidgely product expertise and gap analysis to understand utility customer requirements, mapping, and customizations necessary to complete a project
– Produce technical and product documents that clearly define the customer requirements and solution design in collaboration with the customer IT and engineering development teams
– Utilize cross-functional project management best practices to manage new customer implementations end to end from customer onboarding to launch
About You
– Innovation – You challenge the status quo to drive impact
– Results – Be dedicated to delivering stellar outcomes, and accept nothing less. Know your goals, chart your path, and execute with precision and passion
– Quality – Quality is at the heart of everything you do. You take great pride in your work and are a trusted resource
What You Will Bring
Preferred
– BS/MS in Computer Science or equivalent
– PMP certification or other job related certifications
– Experience working in a fast-paced startup environment
– Knowledge of SQL, Python, REST APIs, and data transformation technologies (this role is hands on)
– At least 1+ years of experience working with gas/electric utility or renewable energy customers
Required
– 3-6 years of experience in software integration and project management at a technology company
– At least 1+ years of experience with Agile software development methodologies
– Excellent track record of designing and delivering system architecture, implementation and deployment of successful solutions in a customer facing technical role with large enterprises
– Track record of success delivering complex, cross-functional projects with large high-touch enterprise customers, ideally with ARR of $1M+
– Excellent attention to detail
– Strong problem solving and analytical skills
– Ability to explain complex technical concepts to non-technical audiences
– Excellent time management and prioritization skills with multiple projects
– Experience with Smartsheets, Jira and/or other cloud based project management tools
– Excellent communication and conflict resolution skills; you are solution focused and seek the best outcomes for the customer and our engineering team
– Desire and ability to stay current with latest tools, technology ideas and methodologies; share knowledge by clearly articulating results and ideas to key decision makers
Why You Will Love Working at Bidgely
Perks
– We provide the tools you need to execute your role including home office set up
– Opportunity to grow with a startup – we offer stock options!
– Opportunity to work within a passionate team united by the goal of a clean energy future
– Discounts on movie tickets, technology, and more!
– Flexible working arrangements

Benefits
– Medical, dental, and vision coverage that start on your first day of employment
– 401(k)
– Paid parental leave
– Annual professional development dollars
– Wellness dollars
– Access to wellness and training resources through InsightTimer
– Unlimited PTO (Please plan to take at least 3 weeks in a year)
– Employee Assistance Program (EAP) with support for your whole family

Location
This is a remote role with up to 10% travel
Compensation
The salary range for this position 100,000-140,000 DOE

Equal Opportunity Statement
Bidgely is an equal opportunity employer. We are serious about and embrace diversity and equal opportunity. We are committed to building a team that represents a variety of backgrounds, perspectives, and skills to build a better future and a better workforce.