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Sales Operations Associate

Geli provides software and business solutions to design, automate, and manage energy storage systems.

Hanwha Q CELLS America Inc. (“HQCA”) is headquartered in Irvine, CA, and handles sales for the North American region. It is a subsidiary of Hanwha Q CELLS Co., Ltd., one of the world´s largest and most recognized photovoltaic manufacturers for its high-performance, high-quality solar cells and modules. It is headquartered in Seoul, South Korea (Global Executive HQ), Thalheim, Germany (Technology & Innovation HQ), and San Francisco, USA (Energy Storage/Inverter & Software HQ). Through its growing global business network spanning Europe, North America, Asia, South America, Africa, and the Middle East, the company provides excellent services and long-term partnerships to its customers in the utility, commercial, government, and residential markets. Hanwha Q CELLS is a flagship company of Hanwha Group, a FORTUNE Global 500 firm, and a Top 8 business enterprise in South Korea. HQCA recently acquired Geli, a leading developer of Energy Management System software for energy storage, solar, and other renewable resources.

Benefits\*

· Medical, Dental, Vision

· Paid Time Off

· Tuition Reimbursement

· 401K

· Paid Holidays

\* All benefits dependent on role and eligibility

Position Overview

The Sales Operations Associate will provide administrative support to the sales managers in all regions, in the USA. This position reports to the Sales Operations Manager or another member of senior management personnel that the President of the Company may designate. This position is located in Irvine, California, and offers a hybrid work schedule.

Responsibilities

Managing customer accounts by reviewing, validating, and processing purchase orders/sales orders.
Communicating with other departments such as Finance, Logistics, Demand Planning, Partners, and customers.
Entering orders into the company's system.
Monitoring orders to ensure that any adjustments are properly implemented.
Tracking inventory and allocating purchase orders using the company's system.
Collaborating with the Sales Team to forecast inventory demand and determine optimal stock levels.
Supervising the delivery schedule and providing regular updates to the Sales Team.
Verifying product serial numbers and pallet quantities for each customer's order, and reviewing order deliveries for billing purposes.
Compiling data for invoicing to be shared with the Finance department.
Complying with the company's rules, regulations, and policies.
Demonstrating flexibility and a willingness to work on different tasks in a teamwork environment, being able to assist the team when needed.
Performing other duties and special projects as assigned by the team manager.

Required Qualifications

Proficient knowledge in Microsoft Office Suite, particularly Excel and Word
High degree of professionalism and conduct at all times
Demonstrated track record of delivering results; able to multi-task, set priorities, and meet deadlines
Excellent verbal and written communication skills with the ability to present and explain complex information clearly to clients
Demonstrated customer focus and strong communication skills
Ability and willingness to learn SAP and new systems
Detailed oriented
Able to multitask
Determine priorities

Preferred Qualifications

You thrive working in a fast-paced environment and enjoy multi-tasking multiple projects and/or tasks
You have the demonstrated ability to work with high-volume orders
You have strong work ethics, a roll-up-sleeves attitude, and attention to detail
Most importantly, you are customer-facing, enjoy working in a team-oriented environment, and passionate about Renewable Energy

Physical, Mental, & Physical Demands

To comply with the Rehabilitation Act of 1973 the essential physical, mental and environmental requirements for this job are listed below. These are requirements normally expected to perform regular job duties. Incumbent must be able to successfully perform all of the functions of the job with or without reasonable accommodation.

Mobility

Standing: 20% of time

Sitting: 70% of time

Walking: 10% of time

Strength

Pulling: up to 10 Pounds

Pushing: up to 10 Pounds

Carrying: up to 10 Pounds

Lifting: up to 10 Pounds

Agility (F = Frequently, O = Occasionally, N = Never)

Turning: F

Twisting: F

Bending: O

Crouching: O

Balancing: N

Climbing: N

Crawling: N

Kneeling: N

Dexterity (F = Frequently, O = Occasionally, N = Never)

Typing: F

Handling: F

Reaching: F

All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

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