Business Systems Director

Recognized by Forbes as one of the fastest-growing private companies in the United States, Palmetto believes that choosing to source clean energy from renewable resources like solar power should be a right, not a privilege. As such, we connect homeowners with renewable energy options such as solar power and energy storage systems. Through our marketplace business model, we empower solar sales professionals and solar installation companies with access to our proprietary design platform, financing, customer management system, logistics, and project management. Our #1 focus is a phenomenal experience for our customers and partners, evidenced in our industry-leading Net Promoter Score.

Our employees are our most valuable resource. Palmetto is a VC-backed high-growth company with a promote-from-within culture for talent development. We offer excellent benefits such as unlimited vacation/PTO, medical, dental, and vision coverage, parental leave, and retirement plans.

We are a remote-first company and are proud to have great people working for us all over the United States.

Summary of Role
This leader will be responsible for ensuring a strong and effective partnership with the assigned business functions in order to implement, enhance and support all existing financial systems and, in addition, plan for and execute new technology solutions that will enable growth and support the business along with enhancing the current Data Architecture.

Strategic & Tactical
- Support gathering business requirements for the design and implementation of new processes by engaging with operations and IT management, including customization of workflows within NetSuite ERP
- Support the full and optimal utilization of ERP system capabilities and functionality, and make recommendations for improved use of ERP system
- Participate in formalized processes related to system implementations to support appropriate controls are designed and in place both as part of the design and implementation process and in the resulting system process and functionality.
- Analyze processes, risks, and controls related to the company’s ERP system to identify improvement opportunities, recommend pragmatic and achievable actions and support management to resolve deficiencies.
- Build, optimize, and maintain functionality between our internally developed Sales and Fulfilment Platform (Alchemy) and Netsuite.
- Create detailed process documentation and workflows to ensure a proper understanding of system interfaces and data flows.
- Proactively provide insightful recommendations across functions to improve internal control procedures, increase audit efficiencies, and drive process optimization focusing on system operations, change management, security, and access rights, financial applications, and interfaces with external adjacent technologies.
- Support and educate employees on systems functionality and processes related to internal control compliance, including assisting IT with control requirements to mitigate risk.
- Perform user access reviews, monitoring controls, and SOC report assessments to ensure compliance with corporate standards and SOX requirements.
- Other duties may be assigned on an ad hoc basis.
- Individuals would be responsible for leading the successful delivery of NetSuite solutions and deliverables as well as managing a team of admins, developers, and project managers
- The right candidate will possess an eagerness to partner with business leaders to develop and drive the growth of our NetSuite practice
- The chosen candidate will have the opportunity to be involved in a variety of team-based projects throughout the project lifecycle such as requirements gathering, process re-engineering, solution design, implementation, and delivery
- Play an active role in the hiring process for new team members
- Serve as the architectural SME for large-scale NetSuite solutions
- Recommending roadmaps and implementation plans
- Modify existing models as part of a connected solution, optimization, or to incorporate new functionality
- Develop model documentation
- Participate in data integration and migration solutions
- Participate and/or lead UAT testing and deployment
- Managing a project and project team members
- Mentoring team members in their career development
- Participation in sales cycles through providing subject/technical matter expertise, estimating work, development of proposals and statements of work

Qualifications
- Able to work in rapidly changing environments
- Eager to identify and work to solve complex problems
- Proactive desire to develop a detailed understanding of system structure, functionality, and controls
- 4 - 6 years of experience as a NetSuite Solution Architect
- Qualified candidates must have a BS or BA degree in Finance, Accounting, Business, Technology, Information Systems, or an equivalent degree
- Demonstrated knowledge of a formal system implementation methodology – requirements gathering, design, build/test, and deploy (Agile methodology preferable)
- Advanced in system architecture, object-oriented design, web frameworks and patterns, Microsoft Excel, and financial modeling
- Subject matter expertise in NetSuite – ERP and SuiteScript
- Desire and aptitude to deliver technology solutions to customers
- Demonstrated ability to multi-task and manage the work efforts/priorities of other team members
- Ability to quickly understand and decompose financial, business, and technical concepts
- Strong understanding of data integration (inbound and outbound)
- Experience working with NetSuite workflows (SuiteFlow), NetSuite integration products (e.g. Celigo), and commonly integrated platforms like Stripe, Salesforce, Concur, etc.
- Passion for business analytics, modeling, and planning
- Excellent analytical and problem-solving skills
- Strong written and verbal communication skills
- Eagerness to mentor and develop staff
- Ability to travel within the United States

Employment is contingent upon the successful completion of a background check.

Equal Employment Opportunity
Palmetto embraces diversity and is an Equal Employment Opportunity employer. Employment is decided on the basis of qualifications, merit, and business need. We do not discriminate based upon race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or any other status protected under federal, state, or local law.

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